Great job on the top 25 MLMs. Really like what you’re doing for the industry as a whole. Your analysis is spot on. However, a closer look at retention rates for each company might give you another perspective on the value proposition of any given company. As a Doterra Wellness Advocate we are told by our corporate execs that we have a 65% retention rate with customers repurchasing the product within 3 months. And that if we based it on the industry standard of 12 months our retention would go up to 85%. I’m told that this is unprecedented in network marketing. So I’m believing that Doterra is succeeding because its selling a product that works and that users and word-of-mouth drive the business in the long run.
The completion of an action on your website converts a visitor into a customer. This may be a purchase on an ecommerce website, an application completion on a university website, or a ‘contact us’ form completion on a website like Risdall’s. The train does not stop here! At this point, it often feels as if the job is done, but it is not. Your company’s narrative should not end at conversions. The messaging you provide during and post-conversion needs to convey your marketing communications plan – all the way down to the content on your receipts.
I highly recommend you at least have one funnel in place to generate customers in your business, whether it's a service or product-based business, because it will help keep your company safe. It will help keep you safe from the FTC coming in and saying, “Look, you just have a big down line full of people that only buy the product themselves. You don't have real customers. Thus you're not a real business.”